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Privacy Policy

1. Introduction

 

At CLEMENTINE & SUNS PTE. LTD., we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

 

2. Information We Collect

 

We may collect the following types of personal data:

  • Personal Information: Name, email, phone number, and emergency contact details.

  • Booking Information: Check-in and check-out dates, room preferences, and payment details.

  • Contact Form Data: Information you provide via our online contact form.

  • ​Website Usage Data: Anonymous data such as IP addresses, device type, browser type, and website interactions collected through Google Analytics.

 

3. How We Use Your Information

 

  • We use the collected information for the following purposes:

  • To process hotel and bungalow bookings.

  • To communicate with you regarding your stay or inquiries.

  • For marketing and promotional purposes (only if you opt-in).

  • To analyze website traffic, improve our services, and optimize user experience (via Google Analytics).

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4. Third-Party Sharing

 

  • We may share your personal information with trusted third-party services, including but not limited to:

  • Booking Platforms: For processing and managing reservations.

  • Payment Processing Services: Payments are securely processed through Stripe.

  • Website Hosting & Analytics: Our website is hosted on Wix and uses Google Analytics to analyze traffic patterns and improve functionality. Google may process anonymized user data based on their Privacy Policy.

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We do not sell, rent, or trade your personal data with third parties for marketing purposes.

 

5. Cookies & Tracking Technologies

 

We use cookies and tracking technologies to improve website functionality, enhance user experience, and analyze traffic patterns.

  • Google Analytics uses cookies to collect anonymous data about website usage.

  • Users can manage or disable cookies through their browser settings.

  • You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.

 

6. User Rights & Data Protection

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  • We do not collect or store sensitive personal data.

  • Users can request access, correction, or deletion of their personal data by contacting us.

  • We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

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7. Contact Us

 

For any privacy concerns, you can contact us at:

sayhi@experienceblessings.com

+66 (0)65 610 2201

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